Welcome to Rozetmall. These Terms of Service outline the rules, conditions, and guidelines for accessing our website and purchasing our products. By using our site or placing an order, you agree to be bound by these terms.

1. General Information

Rozetmall is an online retail brand offering women’s fashion, accessories, and selected toys. Our collections include everyday and occasion-ready pieces such as pants, sweaters, outerwear, dresses, formal wear, and accessories, as well as thoughtfully curated toys.

All designs, content, text, images, graphics, and materials displayed on this website are the property of Rozetmall or its content partners and are protected by applicable intellectual property laws.

2. Order Acceptance

All orders are subject to product availability and confirmation. We reserve the right to refuse, cancel, or limit any order at our discretion, including but not limited to cases involving inventory shortages, pricing or listing errors, payment issues, or suspected fraudulent activity.

If your order is canceled after payment has been processed, a full refund will be issued to your original payment method.

3. Pricing and Payment

All prices on the website are listed in U.S. dollars unless otherwise stated. We accept major payment methods, including Visa, Mastercard, American Express, PayPal, and bank transfers.

Payments are processed through secure, encrypted payment systems to protect your personal and financial information.

4. Shipping and Delivery

Estimated delivery times are provided for reference only and are not guaranteed. While we strive to ship orders promptly, Rozetmall is not responsible for delays caused by shipping carriers, customs clearance, weather conditions, or other circumstances beyond our control.

5. Returns and Exchanges

Please refer to our Return Policy for detailed information regarding eligibility, timelines, and procedures for returns or exchanges. Returned items must meet the stated conditions, including being unworn, unused, and in original condition with tags and packaging intact.

6. Privacy

Your privacy matters to us. Our Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

7. Limitation of Liability

To the fullest extent permitted by law, Rozetmall shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of, or inability to use, our website or products.

8. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region, without regard to conflict of law principles.

9. Changes to These Terms

Rozetmall reserves the right to update or modify these Terms of Service at any time. Any changes will be effective immediately upon being posted on this page. Continued use of the website constitutes acceptance of the revised terms.

10. Contact Information

If you have any questions or concerns regarding these Terms of Service, please contact us at:

Email: rozetmall@outlook.com

Thank you for choosing Rozetmall.